Sri Lanka countryside path
How it works

Simple. Transparent.
Fair.

Everything you need to know about how Tango, works for travellers and hosts alike. No small print, no funny business.

For travellers

Your booking, step by step.

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01

You browse and pick

Filter by district, dates, price, or vibe. See real-time availability synced with the host's calendar , no fake listings, no expired discounts.

  • Filter by 26 districts
  • Verified photos, verified amenities
  • Prices in LKR, no surprise conversions
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02

You book and pay

Enter dates, guests, and details. Pay in AUD via PayPal, the host never sees your card, and your money is held safely with Tango until check-in.

  • PayPal-secured checkout
  • AUD pricing, LKR display side-by-side
  • Processing fee shown clearly upfront
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03

Host accepts within 24 hours

The host has 24 hours to confirm. If they don't respond, your booking auto-cancels and you get a full refund. If they accept, dates are locked and a chat thread opens between you.

  • 24-hour vendor response window
  • Auto-refund if no response
  • Direct in-app chat with your host
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04

You arrive and settle in

Check-in instructions come via chat. Money reaches the host on your check-in day , never before. If anything goes wrong, our support team is one tap away.

  • Payout releases on check-in day only
  • Friendly, active support
  • Chat stays open post-stay for reviews
Cancellation

Fair, in every direction.

One clear policy for everyone. No hidden exceptions.

Before host accepts
100% refund

You booked but the host hasn't confirmed yet. Cancel any time , you get every rupee back, including the processing fee.

More than 7 days out
95% refund

You cancel your confirmed booking with over a week to go. We refund 95% (a small platform fee stays behind for admin).

Within 7 days
No refund

Late cancellations are treated like no-shows. The host keeps 95% (they blocked the dates), Tango keeps 5%.

Host cancels or misses the window?
You get 100% back automatically, including the processing fee , no forms, no phone calls, no waiting.
Under the hood

Serious about safety.

Financial apps live and die on trust. Here's what we do to earn yours.

Verified hosts

We review host details before listings go live to help guests book with confidence.

Secure payments

Pay securely through our supported payment providers. Your card details are handled by the payment provider.

Privacy matters

We take care to protect your personal information and only use it where needed to run the platform.

Straightforward fees

Keep 95% of your booking revenue. No complicated commission structures.

A platform built for Sri Lanka

Discover local homestays, villas and unique stays from hosts across Sri Lanka.

Friendly, active support

Have a question or need a hand? Reach out by email or WhatsApp and we’ll get back to you as soon as we can.

Ready when you are.

Download the app and start browsing. Or list your business at vendor.tangodealz.com.